International Customers

Although we do accept orders from customers located outside of the United States, we are unable to generate prepaid International shipping labels at this time.

To place your order, please either contact us at +1 (US) 631-756-3292, and a member of our team will be happy to assist you, or simply ship your broken Xbox 360 console only (without any accessories, games, hard drive, etc.) to our nearest address:

Please tape a note with the following information onto your console to expedite the repair process:

• Full Name
• Street Address
• Telephone Number
• E-mail Address
• Brief Description of Problem

Please also note the following additional terms that apply to international customers (importers):

• When sending your Xbox 360 in for repair, please indicate on customs form(s) that the item you are sending is broken and is being sent for repair service.
• You are responsible for ensuring that your package(s) comply with any laws and/or regulations in your country/locality.
• You are responsible for all duties, taxes, brokerage fees, etc. that may be incurred in both sending and receiving your package.
• All payments should be in US Dollars. If payment is received in another currency, we reserve the right to pass along any fees that we may incur for international collection, currency conversion, etc.
• You agree to our Repair Services - Terms of Service